Job Title: Dutch Speaker – Customer Support / Sales

Location: Portugal

Overview:
Join our dynamic team as a Dutch Speaker in Portugal, where you will have the opportunity to work with renowned projects like Bol.com, Google, TikTok, Footlocker, Nespresso, and many more. This is a fantastic opportunity for anyone looking to develop their career in a supportive and growing international environment.

Working Hours: Full-time (40 hours/week)

Key Responsibilities:

• Responsible for customer inquiries within a set timeframe.
• Respond to customer questions through troubleshooting.
• Identify potential escalations and execute them according to the correct procedures.
• Collaborate with back office and other departments to provide targeted solutions to customers.

Your Profile:

• Excellent command of the Dutch language, both spoken and written.
• Strong knowledge of MS Office programs.
• Minimum completion of VMBO (Dutch secondary education).
• Enjoy working with people and possess excellent communication skills.
• Professional demeanor and ability to work in a team environment.
• International mindset with a willingness to relocate to Portugal.
• Previous experience in a call center environment is preferred.

What We Offer:

Relocation Package:

• Flight to Lisbon: Free for candidates starting within 4 weeks; reimbursement for         those who book their own flights (up to €450).
• Annual Flight Home: One free return flight to your home country within the EU        every year.
• Pre-training Arrival: Arrive one week before training starts.

Accommodations:

• Shared Accommodation: Single rooms in shared apartments available at around €200/month (includes internet, utilities, and cleaning).

Benefits:

•  Attractive salary depending on the projects & starting date + Bonus 
• Meals: Enjoy free salad, fruit, soup, and bread daily at our onsite canteen.
• Client Clubs: Participate in a variety of free activities such as surfing, painting, cooking, dancing, and sports, and access online language courses to enhance your skills.
• Health Insurance: Free Private health insurance provided after contract signature.

Growth Opportunities:

• Career Advancement: Opportunities for promotion within 1.5 years and engagement in a program for high performers to gain further training and potential promotions.

Why Lisbon?

Lisbon is a vibrant city known for its rich history, stunning architecture, and a thriving cultural scene. Experience a lower cost of living than many Central European cities, making it an attractive destination to work and live!