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AMSpace Recruitment Consultancy career site
Spain · Barcelona

Dutch Customer Service Automotive Industry- Barcelona

Be part of an innovative team dedicated to providing excellent service in the automotive industry!

Job Title: Customer Service Representative (Dutch-speaking)

Location: On-site, Barcelona, Spain (SELVA DE MAR 129)

Industry: Automotive

Contract Type: Indefinite, Full-time

Shift Details: Monday to Friday, 8:00 AM - 5:00 PM

Salary: €21,700 annually + €2,000 yearly in benefits

Job Summary:

Join our team as a Dutch-speaking Customer Support Agent in the automotive sector, where you will be the first point of contact for customers, providing top-notch support and solutions for various needs.

Main Tasks:

  • Manage customer inquiries via phone, email, and chat, ensuring prompt resolutions.
  • Log contact details and resolve issues within established service level agreements.
  • Stay informed about products and services to provide accurate customer support.
  • Escalate significant issues to a Mentor as needed.
  • Follow all established project processes and procedures.
  • Support team members during absences and participate actively in team meetings.
  • Engage in additional tasks to sustain service performance and customer satisfaction.

Requirements:

  • Native-level Dutch proficiency and fluent English.
  • Minimum of 1 year in customer service; automotive experience preferred.
  • Experience with electric vehicles is advantageous.
  • Familiarity with IT platforms and applications, including Windows and MS Office.
  • Strong listening and problem-solving skills to meet customer needs.
  • Ability to manage and resolve calls independently or escalate as necessary.
  • Commitment of at least 6 months to the role is required.

#CustomerService #DutchSpeaking #AutomotiveJobs #BarcelonaJobs #CareerOpportunities #JoinOurTeam


Department
Spain
Locations
Barcelona
Picture of Werner Barnard
Contact Werner Barnard Senior Talent Acquisition Partner

About AMSpace Recruitment Consultancy

AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage. With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth. Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more. #StrategicStaffing #InnovativeTalentSolutions #Recruitment

Founded in 2023
Co-workers 2
Spain · Barcelona

Dutch Customer Service Automotive Industry- Barcelona

Be part of an innovative team dedicated to providing excellent service in the automotive industry!

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