Location: Primarily based in Greece with opportunities for hybrid or onsite roles depending on the Project.

Language Requirements:

• Proficiency in Spanish at C2 level.
• English proficiency at min B2 level, for communication and training purposes.

Key Responsibilities:

• Provide comprehensive customer support services, addressing inquiries through calls and emails related to automotive and financial products.
• Analyze and troubleshoot issues with speed and professionalism, ensuring effective communication with the relevant departments and colleagues.
• Address customer service inquiries and complaints and offer solutions according to relevant process and guideline. 

Salary & Benefits:

• Competitive base salary &  performance bonus.
• Relocation support, including a flight ticket, hotel stay, and assistance in securing accommodation.
• Private health coverage included.
• 13/14 extra salary per year. 

Competencies & Skills:

• Excellent written and verbal communication skills in both Spanish and English.
• Strong problem-solving and analytical skills with a logical approach to resolving issues.
• Proficiency in using PCs, navigating desktop environments, and utilizing internet applications and software.
• Adequate typing speed of 25 wpm with 85% accuracy.