About Us:
At AMSpace Recruitment, we specialise in delivering outstanding customer experiences while supporting professional growth in dynamic, multicultural locations. We are seeking motivated Spanish-speaking Customer Support / Technical Support Agents to join our client’s team in Greece.

Job Overview:
As a Customer Support / Technical Support Agent, you will be the primary point of contact for Spanish-speaking customers, delivering high-quality customer service and technical assistance. Your role will involve responding to enquiries, resolving issues, and ensuring a smooth, positive experience for users across multiple channels.

Key Responsibilities:

• Provide excellent customer support via email, phone and chat in Spanish.

• Assist customers with product, account and billing enquiries to ensure satisfaction.

• Troubleshoot basic technical issues and guide users through solutions or escalate when necessary.

• Document customer interactions and manage support tickets using the company’s systems.

• Collaborate with internal teams to resolve complex issues and to improve service processes.

• Keep up to date with product knowledge, updates and company policies.

• Participate in training sessions and ongoing professional development programmes.

Requirements:

• Language proficiency: Spanish (C2) and English (B2–C1).

• Previous experience in customer service, technical support or related roles is preferred; junior candidates with0–3 years’ experience are welcome.

• Strong problem-solving skills and a customer-focused attitude.

• Excellent verbal and written communication skills in Spanish and good professional English.

• Ability to work independently and as part of a team in a hybrid environment.

• Minimum age:18 years.

What We Offer:

• Competitive salary with monthly performance bonus.

• Relocation assistance where applicable: flight tickets and temporary accommodation provided by the client depending on the project.

• Free health insurance with comprehensive coverage.

• Clear career progression paths and ongoing development opportunities.

• Vibrant lifestyle in sunny cities with rich culture and high quality of life.

• Flexible relocation options — move within1 week up to2 months, as convenient.

• Regulations for13th and14th month salary where provided by the client.

Working Conditions:
Remote/Hybrid options available depending on the project. Training may include remote onboarding and location-based sessions as required by the client. Shift patterns may include evenings and weekends depending on business needs.

How to Apply:
If you are passionate about customer service and technical support and meet the language requirements, please contact our recruitment team for further information and to submit your application.

Join us and contribute to a multicultural, growing community at the heart of a dynamic customer support environment!

Company: AMSpace Recruitment

Location: Remote/Hybrid (client site in Greece)

Salary: Competitive

Type: Hybrid (work from home and on-site as required)