Job Title: Account Manager (Danish-speaking)

Location: On-site, Malaga, Spain

Industry: Hospitality

Job Description:

AMSpace is seeking a motivated and detail-oriented Account Manager to join our clinet team in the hospitality industry in Malaga, Spain. The ideal candidate will be a native Danish speaker with fluency in English, possessing excellent organizational and communication skills, and a positive work attitude.

Requirements:

• Native-level proficiency in Danish and fluency in English.
• Exceptional organizational and communication skills.
• Positive work attitude and proactive approach.
• Proficiency in using office programs such as Word, Excel, Outlook, and PowerPoint.
• Sales background is essential.
• Experience in the hospitality industry is beneficial but not mandatory.
• Familiarity with CRMs is beneficial but not mandatory.

Responsibilities:

• Utilize CRM systems to contact and qualify accounts, generating new opportunities.
• Meet daily, weekly, and monthly KPIs for activity and performance, including calls, accounts contacted, and revenue.
• Keep CRM updated with all communication in accordance with expected standards.
• Maintain regular contact and communication with accounts.
• Engage in sales activities such as call storms and industry-focused initiatives.
• Qualify and follow up on all opportunities, including meetings & events and group accommodations, both with clients and hotels.
• Employ an upselling approach when dealing with clients.
• Provide chain-wide discounts based on client requirements and ensure follow-up on usage.
• Offer alternative solutions when hotel availability is an issue.
• Assist with business travel and individual queries as needed.
• Work with external lists on other platforms when required.

Shift Details:

• Monday to Thursday: 9:00 AM - 5:30 PM
• Friday: 9:00 AM - 4:30 PM
• Full-time position with an indefinite contract.

Benefits:

• Competitive salary and performance bonuses.
• Relocation package to assist with moving to Malaga.
• Opportunities for career growth and development.
• A vibrant and inclusive work environment.
• Comprehensive training and professional development programs.